Alloggiati Web submissions: preparing data and checking results
A practical guide to Alloggiati Web deadlines, preparing guest records, checking submission results and the conditions for using an enabled connection.
Every accommodation in Italy — hotel, B&B, guesthouse, agriturismo — must report guest data to the police through the Alloggiati Web portal run by the Italian State Police. It is a public-security obligation, not a tax one, and it must be met within strict time limits.
What the law requires
The report must be sent within 24 hours of the guest’s arrival. For stays not exceeding 24 hours, data must be transmitted within 6 hours of arrival. The required fields are identity data: first and last name, date and place of birth, citizenship, and document details.
The most common mistakes
- Mistyping document data (a single wrong character can get the record rejected).
- Forgetting submissions on the busiest days.
- Not keeping the transmission receipt.
- Submitting late for short stays (not exceeding 24 hours).
Preparing records with digital support
Digital check-in can help collect data before staff review. Data checks do not establish the guest’s identity by themselves. Where the property has enabled and configured the connection, confirmed records can be prepared for submission; staff must monitor the result and handle errors or missing confirmations.
HotelOnlineAI provides tools to organise stay information and prepare data according to the property’s agreed configuration. Through the pilot program we can assess the support that suits your property; checking data, meeting deadlines and confirming submissions remain the property’s responsibility.
In short
Digital tools can support data preparation and configured submissions, but do not guarantee error-free or timely reporting. Keep responsibility for checking records, monitoring receipts and using the official fallback procedure when needed.