Find and book a place to stay
Search hotels and B&Bs on the platform and send your request directly to the property, with no intermediaries.
Alidan Platform
The digital ecosystem for
hotels, guests and partners.
One platform for those who host, those who travel and those who bring the area to life.
For the hotel, less manual workFor the guest, no app and their own languageFor partners, seen by guests nearby
Who it is for
Choose where you come into Alidan.
What you can do with Alidan
Find where to stay. Live your stay. Discover the place.
The hotel has its software, the guest their phone, the restaurant word of mouth. On Alidan they meet: each has their own space and tools, and all are part of the same stay.
Get help during your stay
A concierge in your language for everyday questions, and a direct line to reception.
Find local partners
Restaurants, tours, rentals, transfers and experiences near you, marked next to all the other places in the area.
Without barriers, in every language.
The assistant answers guests in over 70 languages, at any hour. Travellers feel understood, and those who welcome them can think about people.
What Alidan is
Three worlds that rarely talk to each other. Alidan unites them.
For hotels
HotelOnlineAI is the Digital Reception: phone check-in, bookings, calendar and compliance in one place.
For guests
Find where to stay, and have a concierge in your language and a direct line to the hotel during your stay.
For partners
Restaurants, tours, rentals and experiences get found by guests staying in the area.
Our mark
One mark, three worlds.
The Alidan mark tells in short what we do: one platform, three parts.
- The A at the centreAlidan: the platform that holds everything together and connects the rest.
- HotelOnlineAIThe digital reception for those who host.
- Alidan AI ConciergeThe AI assistant and translator that hears guests in their own language.
- Alidan PartnersRestaurants, tours and rentals near the guest, an agreement between people.
- The blue and green circleTwo ribbons in one circle: hotel, guest and partner together, not each on their own.
Alidan AI Concierge
The concierge of those who travel.
A personal concierge, a translator and a direct line to your hotel. One place to discover the destination and return home with stories to tell.
01You write in your language. Your hotel reads in theirs.02Your stay, without endless searching.03An itinerary to enjoy. Memories to take home.
Discover the Concierge 
A personal concierge and translator, in the guest’s language, on their phone.A stay with Alidan
One stay, the three parts together.
Four moments, and who is part of them.
On arrivalCheck-in starts on the phone.
Documents and details are prepared in advance; reception confirms and welcomes.
HotelGuest
In the morningWhat shall we do today?
The AI Concierge gathers ideas and places by interests, time available and weather.
Guest
At lunchtimeA table nearby.
Partners appear marked next to the other places in the area: the choice stays with the guest.
GuestPartner
In the afternoonA message to reception.
Everyone writes in their own language, by voice too. The request reaches the hotel’s panel.
GuestHotel
Inspirational images: they do not show partner properties.
Alidan Partners
The local area meets the guests.
Hotels, guests and local businesses connect: restaurants, rentals and experiences become part of the welcome.
Businesses near the properties can apply to be found by people staying in the area.
Become a partner
Italy
Italian hospitality, from the Alps to the sea.
Mountain hotels, villas on the lakes, cities of art and villages by the sea: this is the hospitality Alidan is made for.
Inspirational images: they do not show partner properties.
Without barriers, in every language.
The assistant answers guests in over 70 languages, at any hour. Travellers feel understood, and those who welcome them can think about people.
Our mission
Hospitality that is simple, smooth and without barriers.
Alidan was born to bring international guests, hotels and the best of the local area together naturally, removing the obstacles of language and management.
- Guests without worries
- Hotels with less effort
- A local area closer at hand
We work across Veneto, Lombardy and Italy’s finest destinations.
Questions
The simplest questions.
What is Alidan?
Alidan is a hospitality platform that brings together hotels, guests and local businesses. For properties it makes the work simpler with HotelOnlineAI, for guests it offers the AI Concierge in their own language, and for local businesses it brings visibility with guests through Alidan Partners.
Are Alidan and HotelOnlineAI the same thing?
HotelOnlineAI is the part of Alidan for properties, with its own site. Alidan is the platform that connects it to guests and the local area.
Who can use Alidan?
Hotels, B&Bs, villas and holiday homes; their guests; restaurants, bars, tours, rentals, transfers and experiences in the area.
Does the guest have to download an app?
No. They scan a QR code and it opens in the browser, in their language.
How does a business become a partner?
It writes to us from the Contact page: it tells us about itself and we see together how to start.
Where is it available?
We work across Veneto, Lombardy and Italy’s finest destinations.
Can I book a hotel with Alidan?
Yes: from the properties on the platform you can send a booking request directly. You confirm your email, and the property replies to you.
Pilot programme We are selecting the first 20 partner hotels.
Contact
Let’s talk.
Do you run a property or a local business? Write to us and we will explain how Alidan works.
WhatsApp
+39 380 100 3307
+39 380 100 3307